Return/Exchange Policy

Custom Order Bedding
Quilts Comforters
Duvet Quilt Covers
Bed Skirts Dust Ruffles
Pillow Shams & Cases
Throw Accent Pillows

Window Curtains
Custom Order Curtains

Valances Curtain Toppers
Custom Order Valances
Clearance Sale Valances

Children's Prints
Girl's Room Valances
Boy's Room Valances
Kid's Character Valances
Baby Nursery Valances

Disney Theme Prints
Winnie Pooh Valances
Mickey & Minnie Mouse
More Disney Valances

Animal Theme Prints
Cats & Dogs Valances
Safari Zoo Valances
Bird Window Valances
Wildlife Animal Valances
Log Cabin Valances

Sport's Theme Prints
Nascar Racing Valances
Baseball Theme Valances
Football Sports Valances
All Sports Theme Valances

Kitchen Theme Prints
Country Flowers Valances
Fruits/Vegetables Valances
Country Farm Valances
Coffee Food Valances
Home Decor Valances

Holiday Theme Prints
Valentine's Day Valances
St. Patrick's Day Valances
Easter Spring Valances
Patriotic American Flag
Halloween Valances
Thanksgiving Valances
Christmas Valances

Seasonal Theme Prints
Spring Theme Valances
Summer Theme Valances
Primitive Fall Valances
Winter Snowmen Valances

Holiday Home Decor
Christmas Tree Skirts
Christmas Stockings

Bathroom Decor
Vanity Sink Skirts

Kitchen Decor
Quilted Placemats
Quilted Table Runners
Quilted Appliance Covers
Quilted Tea Cozies
Kitchen Sink Skirts

Sewing Fabrics
Clearance Fabrics
Fabrics By The Yard

Clearance/Closeout
Clearance/Closeout Fabrics
Clearance Sale Valances

Our Privacy Security Policies

We strive for our customers to have the most positive & excellent shopping experience ever. Should you not be completely happy with your purchase please call us immediatley upon receiving your order. We will be more than happy to help resolve any issues or concerns you may have.

Our terms of services and conditions are in place to protect & prevent against, misuse, theft & fraud of our website, products & services. In doing so we protect & prevent having to increase our prices. When we save our customers save too!!

Please make sure that you read this entire agreement before ordering products or services from J & M. By ordering any of our products or services customers agree to have reviewed the following terms and conditions and agree to following these terms. J & M customers must agree to comply with the terms and conditions prior to submitting their orders.

Our Printable Return/Exchange/Credit Form

**Custom Order Items & Clearance/Closeout Items

1. Custom Made to Order & Clearance/Closeout itemsare not returnable nor refundable. Unless deemed to be defective.

2. Should you receive a defective item(s)or have an issue with your custom order item(s) you MUST phone us within 48 hours proceeding your orders delivery. We will do what ever we can to make the order/items(s) right for you.

3. Custom order items are NOT returnable nor refundable d/t color not being what was expected or you simply changed your mind. For more information regarding fabric color(s) & selections please visit our FABRIC COLOR CHART PAGE .

**Instock Order Items Return/Refund/Exchange Policy

1. Notification of your instock items returns, refunds or exchanges: You MUST phone us within 48 hours proceeding your orders delivery.

2. Item(s) must be received back to J & M within 7 days to qualify for a replacement, refund, exchange or store credit.  (7 days from the date of notification of your return/exchange). Items received back to us after the 7 days are consider used & not resaleable. Items will be refused & shipped back to customer. **unless other arrangements have been made with J & M regarding your return/exchange/refund item(s).

3. Items MUST be returned in NEW unused condition & packing. Along with your fully completed & signed Printable Return/Exchange/Credit Form

4. All non-defective instock item returns are subject to a 25% restocking fee charge. Items you decide you don't want, don't like, decide you don't need, ect.

**The restocking fee only applies if returning any instock item(s) for a money back only refund. (Restocking fees do not apply to exchanges or store credits).

5. We do not refund postage/shipping on returns that are non-defective. Items you decide you don't want, don't like, decide you don't need, ect..

6. After these steps have been completed PROPERLY &  we have received your return/refund/exchange form & item(s) back.  You will receive a refund,exchange, store credit in the amount owed per your return form.  Refunds (money back) are issued back in the manner they were received.

**Condition Of Return/Exchange Items

**Items being returned/exchanged must be sent back in their original condition.
**We will not accept the following items back for refund/return/exchange:
Itme(s) that have been washed, altered, damaged in any way (i.e., including but not limited to being dirty, solied, with hair (animal/or human), smell of smoke or perfume & liquids.

**Item(s) being sent back to us not in their original condition will be subject to a $5.00 per item reconditioning fee. Item(s) deemed unreconditionable will not be accepted for a refund/return/exchange.

** J & M SEWING RESERVES THE RIGHT TO REFUSE OR DISPUTE ANY RETURN/REFUND/EXCHANGE D/T THE CONDITION OF THE ITEMS BEING RETURNED/EXCHANGED.

**Return/Exchange Shipping Policy

1. Return shipping is the customers responsibility. Returns, exchanges & refunds are minus postage/shipping costs. If your returning an order that qualified for FREE postage/shipping. We will deduct our cost of postage/shipping of that order from the amount of your refund.

2. All our orders are shipped with insurance and claims are handled in accordance with the USPS policies. If you should receive a damaged order please contact us immediately so we may assist you.

3. If you should receive a defective item or an error  with your order. We pay all shipping charges to replace the item(s). Our errors will be corrected at our cost.

**Return/Exchange Shipping Policy

1. Return shipping is the customers responsibility. Returns, exchanges & refunds are minus postage/shipping costs. If your returning an order that qualified for FREE postage/shipping. We will deduct our cost of postage/shipping of that order from the amount of your refund.

2. All our orders are shipped with insurance and claims are handled in accordance with the USPS policies. If you should receive a damaged order please contact us immediately so we may assist you.

3. If you should receive a defective item or an error  with your order. We pay all shipping charges to replace the item(s). Our errors will be corrected at our cost.

**Undeliverable & Refused Package/Order's Policy:

Should a package/order be returned to us as undeliverable or refused by customer. Customer will be refunded for their order minus our initial postage/shipping costs to ship order, USPS returned postage/shipping charges & a 25% restocking fee.

Customers are responsible for providing us with the correct shipping information. As well as accepting their packages/orders & following our return policy for sending orders/items back to us.

Any errors in shipping & order processing made by us will be
taken care of by us.

**Undeliverable & Refused Package/Order's Policy:

Should a package/order be returned to us as undeliverable or refused by customer. Customer will be refunded for their order minus our initial postage/shipping costs to ship order, USPS returned postage/shipping charges & a 25% restocking fee.

Customers are responsible for providing us with the correct shipping information. As well as accepting their packages/orders & following our return policy for sending orders/items back to us.

Any errors in shipping & order processing made by us will be
taken care of by us.

**Order Cancellation Policy:

Orders must be cancelled by 11:00 pm EST on the same day ordered to avoid a cancellation/restocking fee.

Orders cancelled after 11:00 pm EST, next day, or before order has been shipped will incurr a 25% restocking fee.

Orders cancelled after being shipped will incurr a 25% restocking fee & shipping charges are non-refundable.

Orders cancelled after being shipped will need to follow our return/refunds/exchange policy.

Please contact us immediately should you need to cancel your order.

**All returns & exchanges are subject to our thorough inspection & approval  process.

** If you break any of our terms of service you will not be entitled to any refund, exchange or credit.

If you have any questions about returns or exchanges policy, please don't hesitate to contact us.

**If you don't agree with any of our terms of services & return policy please do not place an order.

** If you decide to return a returnable item(s) after phoning us you must print & complete our Printable Return/Exchange/Credit Form. No return/exchange will be honored without a completed return/exchange form.

**Returns/Exchanges sent back to us without prior notification or authorization will be REFUSED back by us.

**If your order was damaged during or due to shipping please phone us immediately upon receiving your order. All orders are shipped with insurance & we will be happy to file or help you file an insurance claim for your damaged order.

All content is property of J & M Sewing
©2003 -2008

**We will not accept the following items back for refund/return/exchange:
Itme(s) that have been washed, altered, damaged in any way (i.e., including but not limited to being dirty, solied, with hair (animal/or human), smell of smoke or perfume & liquids.

**Item(s) being sent back to us not in their original condition will be subject to a $5.00 per item reconditioning fee. Item(s) deemed unreconditionable will not be accepted for a refund/return/exchange.

** J & M SEWING RESERVES THE RIGHT TO REFUSE OR DISPUTE ANY RETURN/REFUND/EXCHANGE D/T THE CONDITION OF THE ITEMS BEING RETURNED/EXCHANGED.

1. Return shipping is the customers responsibility. Returns, exchanges & refunds are minus postage/shipping costs. If your returning an order that qualified for FREE postage/shipping. We will deduct our cost of postage/shipping of that order from the amount of your refund.

2. All our orders are shipped with insurance and claims are handled in accordance with the USPS policies. If you should receive a damaged order please contact us immediately so we may assist you.

3. If you should receive a defective item or an error with your order. We pay all shipping charges to replace the item(s). Our errors will be corrected at our cost.

1. Return shipping is the customers responsibility. Returns, exchanges & refunds are minus postage/shipping costs. If your returning an order that qualified for FREE postage/shipping. We will deduct our cost of postage/shipping of that order from the amount of your refund.

2. All our orders are shipped with insurance and claims are handled in accordance with the USPS policies. If you should receive a damaged order please contact us immediately so we may assist you.

3. If you should receive a defective item or an error with your order. We pay all shipping charges to replace the item(s). Our errors will be corrected at our cost.

Should a package/order be returned to us as undeliverable or refused by customer. Customer will be refunded for their order minus our initial postage/shipping costs to ship order, USPS returned postage/shipping charges & a 25% restocking fee.

Customers are responsible for providing us with the correct shipping information. As well as accepting their packages/orders & following our return policy for sending orders/items back to us.

Any errors in shipping & order processing made by us will be
taken care of by us.

Should a package/order be returned to us as undeliverable or refused by customer. Customer will be refunded for their order minus our initial postage/shipping costs to ship order, USPS returned postage/shipping charges & a 25% restocking fee.

Customers are responsible for providing us with the correct shipping information. As well as accepting their packages/orders & following our return policy for sending orders/items back to us.

Any errors in shipping & order processing made by us will be
taken care of by us.

Orders must be cancelled by 11:00 pm EST on the same day ordered to avoid a cancellation/restocking fee.

**All returns & exchanges are subject to our thorough inspection & approval process.

** If you break any of our terms of service you will not be entitled to any refund, exchange or credit.

If you have any questions about returns or exchanges policy, please don't hesitate to contact us.

**If you don't agree with any of our terms of services & return policy please do not place an order.

** If you decide to return a returnable item(s) after phoning us you must print & complete our Printable Return/Exchange/Credit Form. No return/exchange will be honored without a completed return/exchange form.

**Returns/Exchanges sent back to us without prior notification or authorization will be REFUSED back by us.

**If your order was damaged during or due to shipping please phone us immediately upon receiving your order. All orders are shipped with insurance & we will be happy to file or help you file an insurance claim for your damaged order.

Our Privacy Security Policies

We strive for our customers to have the most positive & excellent shopping experience ever. Should you not be completely happy with your purchase please call us immediatley upon receiving your order. We will be more than happy to help resolve any issues or concerns you may have.

1. Custom Made to Order & Clearance/Closeout itemsare not returnable nor refundable. Unless deemed to be defective.

2. Should you receive a defective item(s)or have an issue with your custom order item(s) you MUST phone us within 48 hours proceeding your orders delivery. We will do what ever we can to make the order/items(s) right for you.

3. Custom order items are NOT returnable nor refundable d/t color not being what was expected or you simply changed your mind. For more information regarding fabric color(s) & selections please visit our FABRIC COLOR CHART PAGE .

1. Notification of your instock items returns, refunds or exchanges: You MUST phone us within 48 hours proceeding your orders delivery.

3. Items MUST be returned in NEW unused condition & packing. Along with your fully completed & signed Printable Return/Exchange/Credit Form

4. All non-defective instock item returns are subject to a 25% restocking fee charge. Items you decide you don't want, don't like, decide you don't need, ect.

**The restocking fee only applies if returning any instock item(s) for a money back only refund. (Restocking fees do not apply to exchanges or store credits).

5. We do not refund postage/shipping on returns that are non-defective. Items you decide you don't want, don't like, decide you don't need, ect..

6. After these steps have been completed PROPERLY & we have received your return/refund/exchange form & item(s) back. You will receive a refund,exchange, store credit in the amount owed per your return form. Refunds (money back) are issued back in the manner they were received.

Our Privacy Security Policies

We strive for our customers to have the most positive & excellent shopping experience ever. Should you not be completely happy with your purchase please call us immediatley upon receiving your order. We will be more than happy to help resolve any issues or concerns you may have.

1. Custom Made to Order & Clearance/Closeout itemsare not returnable nor refundable. Unless deemed to be defective.

2. Should you receive a defective item(s)or have an issue with your custom order item(s) you MUST phone us within 48 hours proceeding your orders delivery. We will do what ever we can to make the order/items(s) right for you.

3. Custom order items are NOT returnable nor refundable d/t color not being what was expected or you simply changed your mind. For more information regarding fabric color(s) & selections please visit our FABRIC COLOR CHART PAGE .

1. Notification of your instock items returns, refunds or exchanges: You MUST phone us within 48 hours proceeding your orders delivery.

3. Items MUST be returned in NEW unused condition & packing. Along with your fully completed & signed Printable Return/Exchange/Credit Form

4. All non-defective instock item returns are subject to a 25% restocking fee charge. Items you decide you don't want, don't like, decide you don't need, ect.

**The restocking fee only applies if returning any instock item(s) for a money back only refund. (Restocking fees do not apply to exchanges or store credits).

5. We do not refund postage/shipping on returns that are non-defective. Items you decide you don't want, don't like, decide you don't need, ect..

6. After these steps have been completed PROPERLY & we have received your return/refund/exchange form & item(s) back. You will receive a refund,exchange, store credit in the amount owed per your return form. Refunds (money back) are issued back in the manner they were received.

**We will not accept the following items back for refund/return/exchange: Itme(s) that have been washed, altered, damaged in any way (i.e., including but not limited to being dirty, solied, with hair (animal/or human), smell of smoke or perfume & liquids.

**Item(s) being sent back to us not in their original condition will be subject to a $5.00 per item reconditioning fee. Item(s) deemed unreconditionable will not be accepted for a refund/return/exchange.

** J & M SEWING RESERVES THE RIGHT TO REFUSE OR DISPUTE ANY RETURN/REFUND/EXCHANGE D/T THE CONDITION OF THE ITEMS BEING RETURNED/EXCHANGED.

1. Return shipping is the customers responsibility. Returns, exchanges & refunds are minus postage/shipping costs. If your returning an order that qualified for FREE postage/shipping. We will deduct our cost of postage/shipping of that order from the amount of your refund.

2. All our orders are shipped with insurance and claims are handled in accordance with the USPS policies. If you should receive a damaged order please contact us immediately so we may assist you.

3. If you should receive a defective item or an error with your order. We pay all shipping charges to replace the item(s). Our errors will be corrected at our cost.

1. Return shipping is the customers responsibility. Returns, exchanges & refunds are minus postage/shipping costs. If your returning an order that qualified for FREE postage/shipping. We will deduct our cost of postage/shipping of that order from the amount of your refund.

2. All our orders are shipped with insurance and claims are handled in accordance with the USPS policies. If you should receive a damaged order please contact us immediately so we may assist you.

3. If you should receive a defective item or an error with your order. We pay all shipping charges to replace the item(s). Our errors will be corrected at our cost.

Should a package/order be returned to us as undeliverable or refused by customer. Customer will be refunded for their order minus our initial postage/shipping costs to ship order, USPS returned postage/shipping charges & a 25% restocking fee.

Customers are responsible for providing us with the correct shipping information. As well as accepting their packages/orders & following our return policy for sending orders/items back to us.

Any errors in shipping & order processing made by us will be taken care of by us.

Should a package/order be returned to us as undeliverable or refused by customer. Customer will be refunded for their order minus our initial postage/shipping costs to ship order, USPS returned postage/shipping charges & a 25% restocking fee.

Customers are responsible for providing us with the correct shipping information. As well as accepting their packages/orders & following our return policy for sending orders/items back to us.

Any errors in shipping & order processing made by us will be taken care of by us.

Orders must be cancelled by 11:00 pm EST on the same day ordered to avoid a cancellation/restocking fee.

**All returns & exchanges are subject to our thorough inspection & approval process.

** If you break any of our terms of service you will not be entitled to any refund, exchange or credit.

If you have any questions about returns or exchanges policy, please don't hesitate to contact us.

**If you don't agree with any of our terms of services & return policy please do not place an order.

** If you decide to return a returnable item(s) after phoning us you must print & complete our Printable Return/Exchange/Credit Form. No return/exchange will be honored without a completed return/exchange form.

**Returns/Exchanges sent back to us without prior notification or authorization will be REFUSED back by us.

**If your order was damaged during or due to shipping please phone us immediately upon receiving your order. All orders are shipped with insurance & we will be happy to file or help you file an insurance claim for your damaged order.

**We will not accept the following items back for refund/return/exchange:
Itme(s) that have been washed, altered, damaged in any way (i.e., including but not limited to being dirty, solied, with hair (animal/or human), smell of smoke or perfume & liquids.

Any errors in shipping & order processing made by us will be
taken care of by us.

Any errors in shipping & order processing made by us will be
taken care of by us.